Last Updated: January 2026 | Applicable to: All joyabaji users
Our commitment: Your personal data on joyabaji is never sold, never shared with third parties, and stored with the highest level of security. Read this page to understand exactly what we do — and do not do — with your information.
When you use the joyabaji platform (https://joyabaji.vu), we collect certain information about you. This Privacy Policy ("Policy") explains what data is collected, why it is collected, how it is used, and how it is kept secure.
By creating an account or using the joyabaji platform, you are considered to have read and agreed to this Policy. It is worth taking a moment to read it carefully before you get started.
This Policy applies to: Across all joyabaji services, including the website, mobile app, live chat, and email communications.
Joyabaji collects two types of information — what you provide directly, and what is collected automatically while you use the service.
| Type of Information | What information | Why it is collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC verification and age confirmation |
| Contact Information | Email address, mobile number | Account communications and security alerts |
| Financial information | Mobile banking number, bank account details | Transaction Processing |
| Gaming history | Bets, wins and losses, game preferences | Service Improvement & Responsible Gaming |
| Technical Information | IP address, device type, browser | Security & Fraud Prevention |
Joyabaji uses your information solely to operate and improve the service and to keep your account secure. Your data is never passed to third parties for commercial purposes.
Unsubscribe from Marketing Emails: You can find an "Unsubscribe" link at the bottom of any promotional email, or contact joyabaji support and your request will be processed within 24 hours.
Joyabaji does not retain data longer than necessary. However, certain information must be kept for a defined period due to legal obligations.
Joyabaji does not sell your data or share it with advertising companies. However, your information may be shared in a limited number of situations:
Never shared: Advertising companies, data brokers, competitors, or any third party without your consent.
Third-party partners working with joyabaji are contractually bound to uphold the same privacy standards. They are equally accountable for any misuse of your data.
Joyabaji uses cookies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.
Cookie controls: Non-essential cookies can be disabled through your browser settings, though some features may become unavailable as a result.
Joyabaji believes you have full rights over your own data. You can exercise any of the following rights at any time.
You have the right to know what information joyabaji holds about you and to request a copy of it.
You have the right to request corrections to any inaccurate data. Contact support and updates will be made within 72 hours.
You have the right to request deletion of your data, unless we are required to retain it by law.
You may request that we stop using your data for specific purposes, particularly for marketing communications.
You have the right to export your data in a structured format. joyabaji will provide this upon request.
You have the right to object to the processing of your data under certain circumstances.
Exercise your rights: To exercise any of the rights above, contact joyabaji via live chat support. You can communicate in Bengali, and requests are typically processed within 48–72 hours.
Joyabaji uses industry-standard security technology to protect your data. Our security team monitors the platform around the clock.
Stay safe on your end: Use a strong password, never share your account details with anyone, and avoid clicking on unknown links. joyabaji will never ask for your password via email or chat.
Joyabaji is strictly for users aged 18 and above. We do not knowingly collect data from minors.
If it is found that a user under the age of 18 has created a joyabaji account, that account will be immediately closed and all collected data will be deleted. If a parent or guardian believes their child is using joyabaji, please contact support and action will be taken immediately.
Joyabaji may update this Privacy Policy from time to time. Any changes will be notified on the platform, and the "Last Updated" date at the top of the page will reflect the revision.
For significant changes, a separate notice will be sent to your registered email. Continued use of joyabaji after a policy update constitutes acceptance of the revised terms.
Have a Question? If you have any questions about this Privacy Policy, reach out to joyabaji live chat support. Our team is always ready to help.
All your data on joyabaji is protected with bank-grade SSL/TLS encryption. No one can intercept your information in transit.
Your name, contact details, or usage information are never sold to advertisers or data brokers — not ever.
Regular security audits are conducted by independent experts. Any vulnerabilities identified are addressed immediately.
Joyabaji gives you the ability to view, correct, or request deletion of the data we hold about you.
Data is not kept beyond what is necessary. It is automatically deleted once the retention period expires.
The joyabaji Privacy Policy is written in plain language — our goal is clarity, not confusing legal jargon.
Reading our Privacy Policy makes one thing clear — joyabaji is worthy of your trust. Register securely and start playing.